Returns / Customer Service

Return Policy

The Chic’ wants you to be happy with your purchase. Returns are accepted provided you let us know within 3 days of receipt; you’ll have 14 days to get the item[s] to us.  Original shipping charges are non-refundable.  Return shipping is the responsibility of the purchaser, however if it’s our error we’ll cover the return and original shipping.  Items must be returned in original condition, along with any promotional materials.  Partially smoked cigars and pipes that have been smoked are not to be returned under any circumstances.  Payments will be refunded using the same method as payment. Insured shipping is recommended. COD deliveries will be refused. The Chic’
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